How to Claim Compensation for Injuries Caused by a Faulty/Defective Product

The products we buy should always be safety tested by the manufacturing company to ensure no one is hurt, however this unfortunately does not always happen.  

Often products that look to be in good condition have a fault or are defective to the point where they could be harmful to a user. This can be anything from a car part, to a toy, to clothing and electrical goods – the list is endless and injuries as a result can be severe.  

If you or a family member has had an accident or injury due to faulty or defective products, then it should be a simple matter of contacting the manufacturer for compensation, but most manufacturers will try to get you off their case by offering you a refund, or free products.  

Do not fall for this. 

Manufacturers do this to get out of paying you what you deserve in repayment of lost wages, trauma, and even disability compensation. They will use all the tricks in the book to try to intimidate you into dropping your valid claim. 

At Bonnar Accident Law, our personal injury solicitors will take on these thoughtless manufacturing companies, so you don’t have to and get you the best claim possible, no win, no fee.  

If you’d like to chat to someone about your legal options regarding an accident/injury due to faulty or defective products, contact our friendly team, at Bonnar Accident Law to discuss the circumstances of your claim. 

If you require immediate assistance, call one of our offices free of charge on 0800 163 978 or fill in our Free Online Claim Enquiry to speak to one of our friendly team and get advice regarding your legal options and rights.  

Our legal team make it their priority to get you the compensation you deserve for injuries caused by defective of faulty products.  

Typical injuries include: 

  • Broken bones 
  • Electrocution 
  • Crushing injuries 
  • Burns and scalds 
  • Respiratory problems 
  • Cuts and lacerations 

 

What can I claim for? 

  • Pain and suffering 
  • Medical costs 
  • Rehabilitation 
  • Loss of earnings 
  • Damage to property 

 

Make a free enquiry 

If you have been injured in an accident that wasn’t your fault, don’t delay – make the call. Call us free now on 0800 163 978 or complete a Free Online Claim Enquiry and we will soon be in touch. 

 

Five Top Tips on How to Deal with Persistent Cold Callers

 

 

 

Five Top Tips on How to Deal with Persistent Cold Callers

If you’re sick of nuisance cold-callers disrupting your time, below are five top tips to help you get rid of them.

At Bonnar Accident Law, we never cold call, but unfortunately there are many others who aren’t so concerned or respectful of people’s privacy.

Cold callers are usually sales-people who have been trained to pressure you into buying their product or services.

Often, these types of cold-calling companies will have found your phone number through online forms you may have filled out. Remember to be vigilant when filling in forms online and stop to think if you’re comfortable sharing your details on a particular site.

Here are our top tips to getting get of cold callers.

  1. Take your number down, permanently. You can do this by registering with Telephone Preference Service (TPS) after which point it will be illegal for any company or business to call you without your permission. If calls persist after you register with TPS, companies will likely have your phone number from previous calls to you. Simply and firmly inform them that you are protected by the TPS and you do not wish to receive any more phone calls from them.
  2. Report unsolicited calls. If you continue to receive unsolicited calls, report the company calling to TPS on 0345 070 0707 or the Information Commissioner’s Office on 0303 123 1115.
  3. Be firm and clear. If you end up having to speak to cold caller, be firm and clear in telling them that you will report them. Ask for the company name, write down the number and time of the call and report them immediately.
  4. Block unwanted numbers. Your mobile phone should have the ability to block any unwanted numbers. If you receive a cold call from a new number, simply block it on your phone.
  5. Be careful with online forms. Take a moment to think whether you really wish to share your details with certain sites.

If you’ve been involved in an accident, speak to one of our friendly and expert solicitors today.

whiplash

The AXA man and the Straw man claim there is no such thing as whiplash in the land of Oz….

Apparently, a few days ago, in the mythical land of Oz, the AXA man (distant relation to the Tin man) and the Straw man presented a wizard idea to an invited audience. ‘There is no such thing as whiplash’, they declared, ‘even if it existed, which it doesn’t, it doesn’t hurt. If you think something might be wrong and if you hurry, you can see one of our approved doctors over in Munchkin Land who will tell you how to get back to work asap. Naturally, the Wizard will not be paying compensation under any circumstances – premiums are high enough around here, what with accidents happening every day.’

Read more

The Dave-Vince Code: an alchemist’s cookbook for workplace injury and social injustice.

The Dave-Vince Code: an alchemist's cookbook for workplace injury and social injustice.

Image: Zimbio

‘Occult futurists’, Prime Minister David Cameron (Dave) and Business Secretary Vince Cable (Vince), have together developed a secret plan ‘The Dave-Vince Code’ which is designed to dismantle health and safety legislation in the UK on the spurious grounds that less regulation will free up business to create jobs and grow the economy.

We believe that this Code is an invidious and systematic assault on the right of workers and the general public to expect the highest possible standards of protection from hazards and threats to health and the right to fair compensation if accidents occur. 

We shall lay bare some of the key tenets of the Code as illustrated by the pronoucements of Dave and Vince and demonstrate the flawed thinking and (sometimes) blatant subterfuge employed to bolster party political dogma and the vested interest of the insurance companies.   

 

Dave – 1st Dec 2009, interview in The Telegraph: 

“I want to exempt entire categories of workers and organisations from the fear of litigation or prosecution because of ‘over-the-top’ health and safety rules.”
 
“A Conservative government would amend the Compensation Act to abolish negligence claims for activities where it should be obvious there is a risk-for example, sport and adventure training.”

It is only some organisation’s fear of litigation that keeps many workers safeand we know how often THAT works.

Thus the early clues to the Code were embedded back in 2009. What the then future PM was saying loud and clear was that he would abolish negligence claims for dangerous activities.So, the activities known to be dangerous will remain dangerous,and if you participate in any of them and get injured – tough luck. Tell that to Sarah (see video testimonial: http://www.bonnarandco.com ) 

 

Dave – 10th July 2010, commenting on Lord Young’s report, ‘Common Sense – Common Safety’:

“It is is clear from Lord Young’s work that there was ‘too much intrusion’ into everyday life from health and safety bureaucracy.”
 
“He has done a brilliant job helped by members of the public who have been sending in examples, including a schoolteacher who sent in a ten-page form that has to be filled out when you do any sort of school trip.”

The only thing that is clear is that the PM has swallowed the potion concocted by the insurance industry and tabloid press that has made him immune to rational thinking on health and safety matters and oblivious to the concerns of the public.

 

Dave – 5th Jan 2012 in repsonse to the Lofstedt report, ‘Reclaiming Health & safety For All’:

“Health and safety can too often sound farcial or marginal..so there is something else we are doing: waging war against the excessive health and safety culture that has become an albatross around the neck of British businesses.”

“So one of the Coalition’s New Year resolutions is this: kill off the health and safety culture for good. I want 2012 to go down in history not just as Olympics year or Diamond Jubilee year, but the year we banished a lot of this pointless time-wasting from the economy and British life once and for all.”

‘Farcical and marginal’ – ironic or what? Now it’s all out war on the nation’s health and safety infrastructure. An invidious mantra indeed for a nation’s leader…made more invidious by his hi-jacking of Professor Lofstedt’s report and crass manipulation of it’s findings – see below.   

 

Dave – 14th Feb 2012 insurance industry summit, 10 Downing Street:

“I am determined to tackle this damaging compensation culture which has been pushing up premiums. I want to stop trivial claims, free up businesses from the stranglehold of health and safety red tape and look at ways we can bring costs down.”

“The insurance industry plays such an important part in all our lives – it is there to help when we are at our most vulnerable and at greatest need. But I want to ensure that we all do what we can to help people through this difficult time.”

The PM’s psychophantic eulogising of the insurance industry illustrated his total conversion to the ‘dark side’ of the health and safety debate and his refusal to meet with the Unions or APIL, the Association of Personal Injury Lawyers, confirmed his intention to ignore the legitimate concerns of millions of ordinary people.

Note to PM and ABI – injured people and their families are voters too and they pay insurance premiums.

 Vince – Federation of Small Business Conference, 23 March 2012:

“…But there is another issue that blights your working lives and stands in your way as you strive to grow your business – and that’s the burden of red tape and regulation. So I would like to say a little about that before I close.”

The one true blight of working lives in this country right now is not the ‘red tape’ restricting growth but the coalition’s determination to roll back 175 years of progress and take working conditions back to Victorian Britain. 

Even the entrepreneurial Americans don’t buy the argument that health and safety regulations damage jobs ( http://news.bonnarandco.com/us-health-and-safety-laws-are-good-for-busine). So just what book of alchemist spells are Dave and Vince reading?

Vince – 10th September 2012, announcing ‘bonfire’ of health & safety regulations in parliament:

“Businesses need to focus on creating jobs and growth rather than “being tied up in unnecessary red tape. I’ve listened to those concerns and we’re determined to put common sense back into areas like health and safety, which will reduce costs and fear of burdensome inspections.”

“From April 2013, only companies operating in high risk areas such as construction or with a track record of poor performance will face regular visits from safety inspectors.

By ensuring regulation becomes a last resort, we will create an environment that frees business from the burden of red tape,helping to create the right conditions for recovery and growth in the UK economy

Despite the evidence of decades and a litany of public and private tragedies – Aberfan, Flixborough, Piper Alpha – plus countless unpublicised avoidable accidents, are we to simply believe that cutting back on health and safety regulation will make our economy stronger and our living and working environments safer?

We’d sooner believe that Dave and Vince can create gold from base metal. 

FOOTNOTE TO THE SNEAKY AND THE SCURRILOUS:

How this government is blatantly ignoring its own commissioned research and is actively engaged on a process of regulatory vandalism which WILL result in loss of life, serious injury and long-term health problems for this nation’s workforce.

If anyone is unfortunate enough to get injured at work or to contract an occupational illness they can look forward to a very difficult AND GROSSLY ONE-SIDED fight for justice and fair compensation.

THIS IS AN OUTRAGE AND A SCANDAL, PERPRETATED BY A GOVERNMENT THAT HAS TOTALLY BOUGHT INTO THE DECEITFUL AND VINDICTIVE APPROACH OF THE INSURANCE INDUSTRY IN ITS EFFORTS TO CUT ITS COSTS AND BOOST ITS PROFITS.

IS IT REALLY TOO MUCH TO EXPECT BETTER FROM A GOVERNMENT?

HERE’S THE TRUTH …  

In October 2012 the government announced an amendment to the Enterprise and Regulatory Reform Bill. The new Business minister, Matthew Hancock, told MPs this was based on Professor Löfstedt’s recommendations and would remove the concept of “strict liability” – whereby companies are liable for injuries regardless of negligence if certain health and safety rules are breached.

“The fear of being sued drives businesses to exceed what is required by the criminal law, diverting them from focusing on sensible preventive health and safety management and resulting in unnecessary costs and burdens,” he said.

However, the Löfstedt review did not call for the blanket removal of strict liability. Instead it called for a review of where strict liability was necessary. “These proposals were sneaked into the Bill at the last possible moment after the legislation had been through committee.”
 

What Professor Ragnar Lofstedt really thinks about the removal of strict liability.

‘Reclaiming health & safety for all: a review of progress one year on.’
January 2013

Page 11, paragraph 30:

An amendment to the Enterprise and Regulatory Reform Bill 2012-13 is being used by the Government to deliver the recommendation on strict liability. The amendment has proved to be highly controversial and has provoked much debate, including amongst the members of my Advisory Panel.

I have also been lobbied by many interested stakeholders including personal injury law firms and trades unions.
 
My understanding is that the proposed amendment to the Health and Safety at Work Act reverses the current position on civil liability. This means that, unless exceptions apply, claims for compensation in relation to breaches of health and safety legislation will need to prove that the employer has been negligent.

The approach being taken is more far-reaching than I anticipated in my recommendation and, if this amendment becomes law I hope that the Government will carefully monitor the impact to ensure that there are no unforeseen consequences.

What Professor Lofstedt really said about the EU and health & safety legislation in his original report.

Page 4, paragraph 9

Many of the requirements that originate from the EU would probably exist anyway, and many are contributing to improved health and safety outcomes. There is evidence, however, that a minority impose unnecessary costs on business without obvious benefits. 

 

What Professor Lofstedt really said about health and safety regulations in his original report:

Page 7, para graph 2:

The general sweep of requirements set out in health and safety regulation are broadly fit for purpose.

..and in repsonse to government spin:

“I have neither seen nor heard any evidence to suggest that there is a case for radically altering or stripping back current health and safety regulation.” In general the regulations are “fit for purpose.”

What Professor Lofstedt really said about Health & Safety Executive inspections in his original report:

Page 79, paragraph 2.

The evidence suggests that businesses can benefit from and value inspections, with SMEs welcoming the constructive, reasonable advice and guidance that it can provide to help them improve health and safety in the workplace 200. Nearly nine out of ten employers who have had contact with HSE see it as a ‘helpful’ organisation.

 

What Lord Young really said about the ‘compensation culture in ‘Common Sense – Common Safety.’

Page 19:

Britain’s ‘compensation culture’ is fuelled by media stories about individuals receiving large compensation payouts for personal injury claims and by constant adverts in the media offering people non-refundable inducements and the promise of a handsome settlement if they claim.

It places an unnecessary strain on businesses of all sizes, who fear litigation and are subjected to increasingly expensive insurance premiums.

The problem of the compensation culture prevalent in society today is, however, one of perception rather than reality.

Written by Andy Thorogood, Business Development Manager, Bonnar Accident Law.