Jack Straw aimed a kick at the wrong target when he bemoaned activities of claims companies and lawyers in referral fee investigation.

 

Thus, at a stroke, Djanogly kicked into touch the key finding of Lord Young’s 2010 report on the Compensation Culture (see our other blog posts) i.e. that there is no compensation culture (page 26 of the report) – it is the figment of the popular press’ imagination, aided and abetted by the insurance industry. 

 

 

Mr. Straw, the Labour MP for Blackburn, said the scandal was hitting ‘perfectly law-abiding people’ with sky-high insurance costs…

 

and what about the perfectly law-abiding people who will find their access to justice cut off?

 

Mr. Straw, whose own investigation (bit of a ‘cult of Jack’ going on here) into how even the police are taking tip-fees, prompted the select committee to re-open its earlier enquiry, said: ‘What I am clear about is that of a total of about £9billion premium income, £2billion is costs caused by people who can be accurately be classed as the parasites in the system.

 

How is he clear about this again? Didn’t HE read Lord Young’s report?

 

Mr. Straw told MPs that the previous night, while he was preparing his evidence to the committee, he had been phoned at home by a claims accident company seeking to represent him over an alleged accident  in the last three years: ’I’d not had an accident in the last three years,’ he told MPs.

‘But it shows the relentless pressure inside these very dodgy firms.’

 

Yes Jack, but you like countless others did not claim, nay COULD NOT CLAIM BECAUSE YOU HADN’T HAD AN ACCIDENT – GEDDITT?

 

Mr. Straw added: ‘Claims management companies are parasitic. In any other walk of life, we would describe this racket by referral companies as bribery.

‘These practices are leading to very substantial (insurance) increases on law-abiding motorists.’

 

Jonathan Djanogly said the Government intended to band the ‘merry-go-round’ of referral fees which have sent premiums rocketing.

 

He noted: ‘You only have to turn on daytime TV to see lots of dodgy solicitors’ firms which are part of this racket.’ He said there were two firms of solicitors within 100 yards of his own front door offering ‘£600 for a referral.’

 

Memo to Justice Secretary:

If dodgy solicitors are advertising on tv, then bring them to justice now!! Haven’t you heard about the Advertising Standards Authority?

 

Justice Minister Jonathan Djanogly told the committee the Government’s decision to ban the ‘merry-go-round’ of referral fees was ‘appropriate’ and had been ‘generally welcomed’.

 

Referral fees were part of the ‘sick, suing culture’ that was keeping premiums artificially high: ‘We want the benefit to feed through to the consumer in the form of lower premiums.’…and fair compensation settlements!!! 

 

He believed the Government’s reforms would bring commons sense to the system by weeding out greedy claims, noting how under the current system: ‘If you are a claimant and have no chance of losing, you are almost crazy not to sue. Why wouldn’t you? That’s what we propose to reverse.’ 

 

This is getting rather tiresome. Will somebody PLEASE tell the UK Justice Minister that an injured person wishing to make a claim has to actually prove negligence? Ye gods – does he think that people claiming compensation just have to ask the insurance companies nicely?

 

Keen to get in on the act, or is it the feeding frenzy, roads Minister Mike Penning condemned the claims firms as ‘ambulance chasers’ noting: ‘As a human being I find it very difficult that any organisation would seek to profit from others’ injury. Yet fifty per cent of claims are personal injury claims.’ 

 

This comment is about as crass and unthinking as it is possible to get, even for a government minister.

 

Critics say soaring premiums are tempting some to drive uninsured – with an estimated 1.3 million drivers now on the road without insurance.

 

A word anyone about insurance company profit margins or their active participation in and encouragement of referral payment schemes?

 

MPs on the Transport select committee report have already condemned the current system as ‘dysfunctional’. We take it they mean the claiming ‘thing’ and not Mr. Djanogly’s department…although that story isn’t over yet, not by a long way.

 

Paul Evans, chief executive of insurance company AXA UK, said increases had slowed to about a 1 to 2% rise a month but added:’ we shall continue to see continuing increases in the months to come

 

aye right enough, as he squeezes every ounce of profit out of claimants before his game is rumbled by a myopic government and an enraged public who aren’t as gullible as he thinks.

Myths and Facts About Claiming Compensation

Another insurance industry ‘compensation culture’ myth.

 

 

Myth  

 

Most people who claim compensation for personal injury are just looking for a source of extra money in a recession – they should just ‘grin and bear it.’  For people read ‘the undeserving injured…’ 

 

 

Reality  

 

The key issue for the injured person and their family is whether they can afford not to seek damages, particularly if they are unable to continue working or have to change jobs as a result of their accident.

 

In any event, the amount of money awarded is far from being a ‘lottery’ win. In the UK damages in personal injury cases are based on very precise calculations, refined over many years, which reflect the extent of the injury and the earning capacity of the victim.

 

The process is designed with one aim in mind – to put the injured party back to where they were before the accident. Thus a twisted ankle claim will not attract a multi-million pound sum, whereas a brain-injured survivor of a road traffic accident might well receive a very large sum of money to pay for a lifetime of medical care.

 

Insurance companies know this very well and they are not about to sanction overly generous compensation claim payouts under any circumstances. The idea that hurt and injured people are scamming the system and receiving ‘over the odds’ payouts is absolutely ludicrous – but that doesn’t stop The Daily Mail reporting it as fact…

 

We welcome your thoughts on the ‘compensation culture’ and would like to know if you agree with us that the vast majority of accident compensation claims in the UK are made by trustworthy people seeking justice and fairness for themselves and their families.

Truth About Personal Injury Compensation Claims

There has been a lot of recent press coverage aimed at perpetuating the myth of a compensation culture. Much of this PR effort has been orchestrated by the insurance industry and swallowed ‘hook, link and sinker’ by the government .

 

We would like to redress the balance and provide a reasoned argument in support of the right of hurt and injured people to seek fair compensation.

 

    

Myth 

 

We live in a compensation culture where people sue at the drop of a hat for even the most trivial injuries.

 

Reality

  

In order to make a successful claim for personal injury compensation an accident victim has to prove that they have been hurt or injured. Unless the evidence supports the claim the case has no chance of success, ever, period. Spurious damages claims may grab the headlines but they will never see the light of day in court. Anyone can claim compensation but it’s the follow-through that counts and the papers never report on the half-baked claims that never succeed.

 

We are only concerned here about real people who have suffered real injuries.

 

The fact is that many people still don’t realise that they have a right to claim compensation if they have been hurt or injured in an accident that wasn’t their fault.

 

We know from research carried out by the Citizens Advice Bureau that over 60% of people entitled to make a claim for compensation fail to do so. From our own experience, we find that many people who go on to become clients of the firm are unsure about making a claim for a variety of reasons. It’s our job to help accident victims and their families understand their rights and guide them through the legal process.

 

We understand that some people are affected by the myth of a ‘compensation culture’ and may be concerned about what family, friends and even collagues at work will think if they make a claim.

 

For instance, passengers injured in a car driven by a family member or a friend can become distressed by the very thought of seeking damages and workers can be unwilling to claim against their employers for fear of reprisals or victimisation.

 

The reality is that hurt and injured people have a hard enough challenge coming to terms with the effects of their accident without having to deal with the added and unnecessary stress of worrying about paying their bills and coping with their rehabilitation. 

 

We would like to know what you think about the ‘compensaton culture’. We believe that accident victims are coming under increased pressure not to claim compensation and that many are being bullied into accepting low-value, unfair offers from insurance companies. Do you agree?

Hidden scandal of UK businesses who fail to pay for Employers’ Liability Insurance

The former landlords of a Lancashire pub were finally convicted last week after they failed to buy insurance to protect their employees. Stephen and Karen Martin were prosecuted by the Health and Safety Executive (HSE) after they employed staff at the Hinds Head pub in Charnock Richard without purchasing the legally required Employers’ Liability Compulsory Insurance.

 

As the pair did not buy any insurance, they had no means of paying their employees any compensation they could be awarded in the event of them falling ill or suffering an injury at work. Despite being warned by HSE inspectors on several occasions between September 2010 and February 2011, the couple failed to address the issue.

 

Speaking after the hearing, HSE investigating inspector Shellie Bee said:

 

‘Employers’ Liability Compulsory Insurance is a legal requirement and not an optional extra. Because Stephen and Karen Martin cut corners to save money, they were putting their employees in a position where they could have potentially suffered a life changing illness or injury at work and had no recourse to any kind of compensation. Despite being given ample opportunity to correct this problem over a period of months, they chose to ignore the advice they were given by HSE so we had no choice but to prosecute.’

 

In the current economic climate the temptation for businesses to save money by cutting back on worker safety is a worrying trend and one which we feel must be strongly guarded against.

 

Instead of berating hurt and injured people for having the temerity to claim compensation for accidents at work, the government should focus on the hidden scandal of rogue businesses, large and small, that fail in their legal duty to pay for Employers’ Liability Compulsory Insurance – the clue, after all is in the title.

 

The UK media is quick to highlight fraudlent accident compensation claims and the mythical ‘compensation culture’  but rather less enthusisatic to turn the spotlight on law-breaking companies…

 

Bonnar & Company is preparing a dossier on this issue and we would welcome your thoughts.

Referral Fees and Personal Injury Claims Explained

How would you feel if your solicitor had sold your personal details to an insurance company, a claims management company, a car hire firm or a vehicle repair garage? …Exactly.

…and how would you feel if your insurance company had sold your personal details without your knowledge??

The fact is that insurance companies have been making money this way for years, by selling accident details to third parties.

Now, having been found out, they now have the bare-faced cheek to welcome the proposed government reforms announced last week by Jonathan Djanogly MP, Under Secretary of State for Jusrtice. The Association of British Insurers (ABI) is on record as stating that they didn’t actually want to charge referral fees in the first place but felt they had to otherwise someone else would.

Well that’s alright then. What they really meant to say was that they could not possibly ignore a lucrative, no-cost, income generation stream, so why not have the moral fibre to say so?

Then they shamelessly turn the heat up on innocent accident victims claiming that people who have the temerity to actually seek compensation are the main cause of increases in car insurance premiums.

It is really quite nauseating to hear the insurance companies bleat their belated concerns on referral fees from their newly discovered moral high ground.

As personal injury solicitors helping hurt and injured people every day, we regularly have to dispel the myths and set the record straight on what’s involved in making a compensation claim.

We never have and never will pay an insurance company for a road traffic accident claimant’s details and we would be very happy to see the back of referral fees for all types of personal injury cases.  We would welcome much greater transparency at every stage of the claims process, because for the most part most of the public have got it wrong through no fault of their own.

They have been fed a line by the insurance companies that claiming compensation is borderline immoral in this current climate and conversely  ‘sold’ an idea by the claims companies that they only need to register aclaim to be awarded damages. No wonder people are confused…and no wonder most people with a genuine claim still do not make a claim for compensation (The Association of Citizens’ Advice Bureaux research).

The problem,however, is that the current heated debate has not shed much light on the real culprits, namely the insurance industry and claims management firms.

The former uses its slick PR machine to vilify and stigmatise legitimate claimants and actively discourages accident victims from making a claim. The latter get in between claimants and professionally qualified legal advisors and have created a commodity market in accident claims which they seek to trade.

The real losers are the claimants. Many car accident victims are discouraged by their own insurance company from appointing an independent solicitor and furthermore claimants are generally unaware that they are often not dealing directly with a qualified solicitor but with an unqualified and unregulated claims management intermediary who is normally unable to do anything for them other than ‘find’ them a lawyer – at a price…expensive televison adverts have to be paid for somehow. 

The answer is simple. Let claimants shop around..as most are now already doing.

There is no shortage of advice available to help people make an informed choice and by advice I mean proper independent advice such as that provided by the CAB, The Law Society of Scotland, The Association of Personal Injury Lawyers or organisations such as Headway UK – the Brian Injury Association – none of which have a financial interest in recommending the best solicitor for the job.

As a final check claimants should always seek out and study testimonials from satisfied customers of their preferred law firm.