Karen Smith

Frances Forbes slipped on a slippery floor on her way back from the bathroom whilst visiting a fast food restaurant.  She sustained head and back injuries.  Whilst her husband accompanied her, she also obtained the telephone numbers of two independent witnesses who were there.  Karen managed to obtain statements from these witnesses who confirmed the condition of the floor.  The Environmental Health Department were also involved and who acknowledged that the floor was slippery when they went to investigate and that was possibly down to their cleaning product and or/procedures.

France’s case was settled at £3500.

Slips, Trips and Falls

Jacqueline McLeod was a passenger on a bus when she was involved in an accident sustaining a nasty break to her wrist which required an operation.  She was dealing with the bus company’s insurers direct and had received an offer to settle in the sum of £2,000.  She came to us looking for advice and Karen explained that apart from compensation for the physical injury; there were also other heads of claim to take into account such as a spoilt holiday; assistance she needed from her family/a claim for the assistance she was unable to provide them, as she was the main source of child care for her grandchildren.  Not only should compensation reflect the injury at the time but any future affects and to value a claim properly, an independent orthopaedic report is required to comment on this. Jacqueline’s case was settled at £20,000.

Jacqueline’s case was settled at £20,000.

Wrist Injury